Retail Destination
    • FREE Email Newsletters
    • About Us
    • Advertise
    • Contact Us
    • Subscribe
    Twitter
    Retail Destination
    • News
      • Acquisitions
      • Appointments
      • Facilities
      • F&B
      • Footfall
      • Marketing
      • Store opening
      • Store signing
      • Technology
    • Development
      • Construction
      • Investment
      • Leasing
      • Planning
    • Products & Services
    • Sponsored Content
    • Events
      • Sceptre Awards 2024
      • Retail Destination Live 2025
    • Digital Editions Archive
    Twitter
    Retail Destination
    Community

    Liverpool ONE unveils two new accessibility schemes

    Tracy WestBy Tracy WestAugust 29, 20243 Mins Read
    LinkedIn Facebook Twitter Email
    Share
    Facebook Twitter LinkedIn Email

    Liverpool ONE is set to become the UK’s first retail destination to unveil two new schemes to improve accessibility for all visitors.

    With roughly 58,000 households in Liverpool City Region having at least one disabled member, which represents almost 40% of all households across the area, the new tools – Sociability and Waymap – aim to support visitors both ahead of their visit and once they are at Liverpool ONE.

    Sociability helps disabled people find accessible places. On this initial pilot the majority of stores, restaurants, and entertainment venues at Liverpool ONE have been visited to assess their accessibility features and create an online accessibility directory of the venues.

    The online accessibility directory provides useful and reliable information, including information on toilets and access to stores, allowing visitors to filter results based on their specific needs, such as seating availability and accessible toilet provisions.

    Matt Pierri, founder and CEO at Sociability, said: “We’re thrilled to partner with Liverpool ONE to make it easier than ever for disabled people to find accessible places to eat, shop and socialise. Sociability takes away the stress and anxiety of planning an accessible day out – helping more disabled people to enjoy all that Liverpool ONE has to offer, and to spend more time with the people they love, in the places they want to visit.”

    Launching alongside Sociability will be Waymap, which is the first navigation app of its kind to work indoors, outdoors and even deep underground, without GPS. With step-by-step guidance and a level of accuracy that ensures that all users – including those with visual impairments – are able to confidently navigate any venue, Waymap will empower users to explore Liverpool ONE with independence.

    Built primarily for blind and partially sighted people by a team which includes members of the visually impaired community, the application also includes a step-free access option, to additionally assist visitors with reduced mobility. 

    Dr Tom Pey, CEO and founder of Waymap, who is also blind, said: “We’re incredibly proud to be working alongside Liverpool ONE, helping to ensure that all visitors, especially those with visual impairments, can navigate Liverpool ONE independently and confidently.”

    Visitors are encouraged to download the Sociability and Waymap apps before their next visit to Liverpool ONE to experience the new features firsthand. 

    Donna Howitt, place strategy director at Liverpool ONE, said: “We are on a journey working with partners, experts and visitors with accessibility needs, to make Liverpool ONE and the city centre as welcoming as possible. 


    “Liverpool ONE is a destination that has something for everyone, and we are committed to supporting our local communities and everyone having the best possible experience while they visit. The pilot with Sociability and Waymap is making significant steps forward to achieve this goal.

    “We are encouraging feedback back from visitors on their experience using these new tools and together continue to enhance visitor welcome.”

    Previous ArticleClearhill debuts exclusive product innovation at Walton-on-Thames shopping centre
    Next Article Retail footfall shows resilience despite summer getaways and UK riots
    Tracy West

    Read Similar Stories

    Luton Point set to celebrate VE Day’s 80th anniversary with free family event

    April 30, 2025

    Centre:mk hosts most successful Fashion Weekend to date

    April 11, 2025

    Junction 32 announces new charity partner for 2025

    March 13, 2025
    Latest News

    Xscape Milton Keynes celebrates 25 years

    May 20, 2025

    SPYSCAPE to open in Covent Garden

    May 20, 2025

    Leading brands recommit to Manchester Arndale

    May 20, 2025
    Sponsored Content

    Why Destination Retail is Charging the Way Forward for the UK’s EV Infrastructure

    May 1, 2025

    Powering retail growth: charging ahead towards net zero

    October 1, 2024

    Twin Benefits

    May 30, 2024
    © 2022 Lewis Business Media. All Rights Reserved.
    Lewis Business Media, Suite A, Arun House, Office Village, River Way, Uckfield, TN22 1SL

    Privacy Policy | Cookie Policy | Terms & Conditions

    • Retail Destination Live
    • Sceptre Awards

    Type above and press Enter to search. Press Esc to cancel.

    We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “ACCEPT ALL”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
    Cookie SettingsREJECT ALLAccept All
    Manage consent

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
    Necessary
    Always Enabled
    Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
    CookieDurationDescription
    cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
    cookielawinfo-checkbox-analytics1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
    cookielawinfo-checkbox-functional1 yearThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
    cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
    cookielawinfo-checkbox-others1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others".
    cookielawinfo-checkbox-performance1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance".
    PHPSESSIDsessionThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
    Analytics
    Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
    CookieDurationDescription
    _ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
    _gat_gtag_UA_31822138_191 minuteSet by Google to distinguish users.
    _gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
    Advertisement
    Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
    CookieDurationDescription
    OAID1 yearThis cookie is set when an AdsWizz website visitor have opted out the collection of information by AdsWizz service or opted to disable the targeted ads by AdsWizz.
    SAVE & ACCEPT
    Powered by CookieYes Logo