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    Store opening

    Huge crowds form for Sephora’s Birmingham opening

    Tracy WestBy Tracy WestNovember 14, 20243 Mins Read
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    Sephora UK has opened a new beauty retail destination in Birmingham’s Bullring & Grand Central. The latest beauty playground from the retailer is the sixth store to open in the UK as well as the first in the region. The new store has the biggest Sephora window facade in Europe spanning 26 metres and featuring a unique wavy design.

    Before the official grand opening at 10am yesterday, queues formed as customers wanted to be the first ones through the doors and receive one of the 500 goody bags.

    From 7am, queuing customers were treated to a slew of entertainment and hospitality from Sephora, with host and drag MC Don One kicking off the festivities in the morning, music from Birmingham DJ SOULQU3ST, beverages and treats from Soho Coffee, Bubbleology, Boost Juice and Cano Water and a surprise act from local Birmingham hypeman, Speaker Flex UK, keeping spirits high for those in line.

    The retail brand had an exciting procession of grand opening moments to supercharge the energy in Bullring & Grand Central, starting with a parade that paid homage to the vibrant Birmingham community. Local Bollywood Dancers, Bhangra dancers and drummers, street dancers, Caribbean festival dancer, and members of the Birmingham City University Cheerleading squad were participants in the parade, who danced and performed to the front of the store to tee up the the big reveal of the Sephora window facade with a kabuki curtain drop, revealed by Sephora UK MD Sarah Boyd, Sephora worldwide CEO and president, Guillaume Motte, and Sephora Europe and Middle East president, Sylvie Moreau.

    Don One then introduced the “Sephora BA dance” which featured some of Sephora’s beauty advisors from the Birmingham store, as well as some staff from their distribution centre, to perform a dance before the ribbon was cut by Boyd and store director Melanie Pryor, and the doors were officially opened to the public.

    Sarah Boyd said: “We are thrilled to finally open the doors to our long-anticipated Sephora Birmingham store within Hammerson’s Bullring & Grand Central centre, and to mark a true brand moment with our biggest window facade in Europe. The appetite for our opening from this rich and diverse community has been electrifying and energetic, and it was important for us to honour them with a grand opening procession that celebrated the vibrant people of this city. We are looking forward to welcoming ‘Babs’ from across the city and the region to a beauty space that feels distinctly theirs.”

    Katy Letch, head of leasing UK at Hammerson added: “As our customers’ most requested brand, Sephora’s launch at Bullring & Grand Central creates even more reasons to visit the destination, amplified further by a range of popular names in beauty exclusive to the Bullring store. It is this constant engagement with our visitors, paired with the creative repositioning of our offer, that maintains demand from both customers and leading brands alike.”

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    Tracy West

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